Refund policy

Nothing But Pet Return and Refund Policy


You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Items Ineligible for Returns

Nothing But Pet does not accept returns or exchanges and all sales are final on the following categories and types of products.

  • Food & Treats
  • Clothing
  • Shampoos & Conditioners
  • Sports Gear, Sports Apparel, Sports Clothing, Sports Toys
  • Costumes
  • Toys
  • Health Products 
  • Vitamins & Supplements
  • Aquatic Products

Sale items

Unfortunately sale or clearance items cannot be refunded. Only regular price items can be refunded.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

How To Return Your Item

To return an item to us, please contact Nothing But Pet for a return address.

You can also contact us if you have any questions.

Contact Us

If you have any questions on how to return your item to us, contact us.

Shopping Cart
Scroll to Top